Multichannel Chat Icon

Centralise all customer messages onto one single dashboard, connecting your own app and other chat apps within one location.

Illustration of multichannel

Easily Resolve Your Customer's Issues

Resolving your customer's problems have never been easier with our Multichannel's 3 Key Features

Picture of Connect feature illustration
Icon of Chat Integrations

Channel Integration

Engage your customers through their preferred chat channels. Connect your own chat widget and social messaging app onto a single dashboard.

Supported channels:

  • Logo of
  • Logo of
  • Logo of
  • Logo of
  • Logo of

and many more

Picture of filter feature illustration
Icon of Agent Allocation

Agent Allocation & Performance

Our system is smart enough to assign incoming enquiries to agents with lesser loads. You can create your own rule for agent allocation while monitoring and measuring your agents' performance.

Picture of Bot integration feature illustration
Icon of Bot

Bot-Human Collaboration

Scale your customer engagement efforts by integrating an AI chatbot. Complex queries will automatically be handed over to a human agent seamlessly.

You’re scrolling this far.
Your best customer experience is here.

Qiscus © 2021